Start + R (cmd prompt) -> Services.msc -> Windows Image Acquisition (Double Click) -> dependencies Tab So along with rpcss the next line has ShellHWDetection I added ShellHWDetection through regedit as shown in the following thread Will it not clash with the already installed full software (which includes Scanner)

Our purpose is to simply scan docs as both images and pdfs.įor quick fix / stop gap solution - There are apps in Microsoft App store like Windows Scan, HP Scan and Capture and HP Smart.Ĭan I install any of the HP softwares from Microsoft App store?. HP full software does not install Scan module?ĭuring installation, HP Scan is ticked, but yet not installed, No desktop icon, and cannot find 'HP Scan' app in Windows Start Program list. First thing I wish to know is that does anyone have the similar issue. Upon searching on net, I have found out that there are compatibility issues in Windows 11 I can scan using MS paint, but HP does not install scanner software. It also shows the cross mark over Scan icon, but has tick mark over WIA icon and other icons on the left. Restarted PC after each uninstall and reinstall. We tried various methods like installing in compatibility mode for Windows 8 and Windows 7 (with admin rights) as recommended by Windows troubleshooter.

We scan using this app and now it is missing. I checked in start button and unlike in windows 10, there was no HP Scan App. we use USB cable to communicate with printer, the scan icon disappeared. Upon installation, which is direct USB type i.e. We recently upgraded to Windows 11 home from Windows 10 Home.Īfter upgrading to Windows 11, scanner was not working, So we downloaded latest full software (1530) and installed it.

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